Did you know? We are in the middle of deer migration and mating season which generally runs from October through December. Every Fall there is a dramatic increase in the movement of the deer population. As a result, more deer-vehicle collisions occur in this period than at any other time of year.

This week, as I continue with the Seven Sides of Leadership as explained in Pat Williams’ book Leadership Excellence the third side of leadership, is People Skills.

Excellent leaders have a heart for people. They care about people. They have empathy and compassion for the ones they lead.

I know, I know, that’s a bold subject line. Just stay with me and keep an open mind…

It’s no secret that our worst fear is often failure. But what if failure was actually a good thing?

Encountering our fears and failures prompts the most necessary changes in our businesses.

This year has not been a happy one for many of us. Now is the time to take control and create our own happiness.

Happiness will follow you more often when you practice gratitude on a daily basis. This has been my experience. I am not saying it is always perfect, no far from it.

You love you clients and they love you—ask them to tell you why and then use that testimonial in your marketing.
There are two kinds of testimonials that you want to use: outcome testimonials and testimonials that overcome objections.

The role that firefighters play in our society is certain and secure. I have friends and family who are and have been firefighters. I personally hold them in high regard.

Great firefighters are leaders of their teams in situations far beyond what most of us could imagine.

by Bill Gough, Insurance Hall of Fame Agent

We are going through an unprecedented time in our lives. Many of us are unsure of our future and are having to implement quick changes to our normal daily routines.

Thinking of how this has affected you and your family; how do you think it is affecting your customers?

Are your customers fully protected for the unknown?

As an insurance agent, it is our responsibility to make sure our customers have no gaps in their coverage.